Technical Note 8

To uninstall Express Sync, click on the Start menu, and select Programs | Express Sync | Uninstall Express Sync. The uninstaller should restore the previously installed conduit for the address book.

If the uninstaller fails to restore the previously installed conduit for the address book, then:

• If you were previously syncing the address book with the Palm Desktop application, then you can restore the default conduit by following these steps:
  1. Exit the HotSync Manager program by clicking on the HotSync icon in the system tray and selecting Exit.
  2. Open a DOS window by clicking on the Start menu and selecting Programs | DOS Prompt (or Command Prompt).
  3. At the command prompt, type cd palmdir , where palmdir is the directory where the Palm Desktop is installed. This directory is usually C:\Palm or C:\Program Files\Palm.
  4. Type hotsync -r. This will restart the HotSync Manager application and restore missing conduits to their defaults.
  5. Open the Custom dialog box for the HotSync Manager by clicking on the HotSync icon in the system tray and select Custom.... Check to see if the address book conduit has been restored. If the address book conduit has been restored, you are done.
  6. If the address book conduit was not restored, then exit the HotSync Manager application again (as in step 1), and then type hotsync -d at the command prompt. This will restart the HotSync Manager application and restore all conduits to there defaults. This will only work with versions 3.0 and above of the HotSync Manager.
• If you were previously syncing the address book with a third party conduit, then reinstall the third party conduit by running its setup program.